Support Hours & Response Times

We are here to help you succeed! Our dedicated support team is active during the following hours:

• Operating Hours: Sunday – Thursday, 9:00 AM – 5:00 PM (Cairo Time).
• Response Time: We aim to reply to all technical and billing inquiries within 24–48 business hours.

For urgent access issues during the weekend, please refer to the "Troubleshooting Login" guide for immediate self-service steps.